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suz41015330
Participant
April 12, 2020
Question

Adobe bridge Issue

  • April 12, 2020
  • 1 reply
  • 402 views

When I tried to download my images from XQD to external storage through Bridge I'm getting an error code "Adobe Bridge cannot obtain all the files from this device. Please ensure the device is connected properly or that the batter is charged." It only downloaded 10 of 400 files.

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1 reply

jbm007
Community Expert
jbm007Community Expert
Community Expert
April 12, 2020

XQD card readers have many issues.

I think it has to do with the USB software that is used.

I have had windows systems crash, downloaded files get corrupted, and sevaeral other issues.

Its even a bigger problem if you use a USB hub.

I use Ditectory OPUS for such workflow.

https://www.gpsoft.com.au/

The problem for me resides in the USB driver that is installed by windows.

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