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Peter Grecco
Known Participant
January 19, 2018
Answered

Adobe Bridge search and other functions not working

  • January 19, 2018
  • 2 replies
  • 13582 views

Bridge version: 2017 release 7.0.0.93

iMac 2017 4.2 GHz i7 - 32GB RAM

Mac OS 10.13.2

Bridge has been "forgetting" the keywords for a library of vector files that I've been searching in for years. These days, when I search, it returns zero results. I have had to rebuild the cache every time I go into Bridge, which is a huge hassle. But now, I can't even rebuild the cache!

Plus, I can no longer use spacebar to view full screen previews. In fact, there are several functions that are not available in the menus and should be, such as Move to Trash, Select All, open any of the panels, Full Screen Preview, Build and Export Cache, and others.  Screen shots of menus attached.

This is happening whether I'm trying to navigate either my external hard drive or my internal drive.

I have searched the forums and aside from rebooting as well as resetting Bridge's preferences (Command-Option-Shift on Bridge launch), which doesn't seem to help, I could not see any ideas. These issues are severely affecting my work flow on more than one project.

Ideas anyone?

Thanks,

: p

This topic has been closed for replies.
Correct answer Lumigraphics

Try updating to Bridge CC 2018.

2 replies

M
maina1234
Participating Frequently
January 29, 2018

I am having problems on searching to. Since this week, this function is not working anymore... It doesn´t matter if I try to search for file name, metadata, keywords... None of these options works. Could you solve it there already? Can you tell me what have you done?

I have already re-installed the software, it didn´t work too... And I could not talk to the support by chat because Adobe.com doesn´t offer this option on their website: this is available to others softwares, but not to Bridge.

Sincerely,

Nina.

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Peter GreccoAuthor
Known Participant
January 29, 2018

I don't have much good news here. Maybe someone else does. After having updated to the newest software, I continue to have issues with my search. Whenever I need to search my image library, I have to rebuild my cache (under Tools>Cache... ). Every time I restart my Mac, it no longer remembers any of the keywords and I have to rebuild my cache again for the search to return any results. This is not a quick process due to having about 4000+ images.

I suspect that this is an Adobe issue that needs to be fixed, and shouldn't be on us users to have to deal with – and with no support.

M
maina1234
Participating Frequently
January 29, 2018

Ooooh... Yes, they will have to fix it!

What I am doing is to search in Explorer/Finder and then draging the folder or file into Bridge, so it opens there... Veeeeeery boring, hehehe. The other way is to use Lightroom, but I don´t like this software: too many 'pyrotechnics' to do simples things...

Well, good luck for us all.

Thank you for your answer!

Nina.

L
LumigraphicsCorrect answer
Legend
January 19, 2018

Try updating to Bridge CC 2018.

P
Peter GreccoAuthor
Known Participant
January 19, 2018

LOL. I did update Bridge 10 days ago and it currently doesn't appear that there's anything to update to. Does Bridge even have a 2018 version yet? Because I certainly would do that.

Thanks,
p

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