Skip to main content
R
rgbnites
Known Participant
July 3, 2023
Question

Adobe Bridge shows wrong creation date & wrong images on thumbnail video previews.

  • July 3, 2023
  • 2 replies
  • 340 views

Bridge was working fine when installed a week ago (6/26/23- version 13.0.3.693) on a Mac Studio M2 max (ventura 13.4). Opened up folder of photos from iPhone 14 and appended meta data as usual (with copyright info etc.). Half the photos show the correct creation date (7/2/23) and the other half the wrong date (6/25/23). In settings I purged all caches- no fix. There are many reasons that is not a good thing- one being the order of listing. Please help!

2 replies

E
Elements Headshots
Participating Frequently
January 13, 2025

I'm having a similar issue.

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
July 3, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community bugs>

R
rgbnitesAuthor
Known Participant
July 4, 2023

Thank you so much! I have a hard time navigating to the support community, much less the best location. I'll just save this reply with the link for the future- as I'm having more difficulty with Bridge as I speak. Please, let me know how to move the post to a better location.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices