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erinm98303565
Participant
October 1, 2019
Question

Adobe Bridge Star Label Rating Not Working

  • October 1, 2019
  • 2 replies
  • 1564 views

Hello All,

 

The star label rating is no longer working in my adobe bridge 2019. It stopped working in adobe bridge 2017, so I updated to 2019 and it still is not working. The ratings on my previous RAW images have stayed, but I cannot change the ratings or add any new ones. I have also lost to ability to duplicate my RAW images, which I use often to make color and black and white versions of the same photo. I have seen various other posts with this same issue, but none of the posted solutions have worked for me. I have tried purging the cache, downloading new versions, etc. Any help is appreciated. 

 

Thank you!

This topic has been closed for replies.

2 replies

Stephen Marsh
Community Expert
Stephen MarshCommunity Expert
Community Expert
October 5, 2019

Are you working to a local drive or across the network?

 

Try resaving one file from Photoshop, then see if you can rate the newly saved file as a test.

gary_sc
Community Expert
gary_scCommunity Expert
Community Expert
October 1, 2019

Hi Erinm,

 

With Bridge 2019 you need to have the image selected before you can place a rating. Do you have the image selected? On some releases you also need to drag to the right to add a rating and then drag to the left to decrease the rating. This was changed in later releases. Since you didn't mention which release of 2019 you currently have I'm letting you know of this change.

 

If you do this by key command, you might want to check the Preferences as you may need to have your Command/Control key pressed if this box is checked.

 

 

Let us know if any of this helps.

E
erinm98303565Author
Participant
October 1, 2019
I have Adobe Bridge version 9.1 and I select the image before I try to rate it. Still nothing changes. I also went to my preferences and unchecked that box and still my labels are not working. Do you have any other suggestions on why this is not working? I've never had this issue in the past.
L
Lumigraphics
Legend
October 1, 2019
Where are your files located- a local drive, network, etc? Do you have read/write privileges on that drive?
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