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Participant
January 23, 2020
Question

Adobe Bridge v10.0.2.131 very laggy

  • January 23, 2020
  • 1 reply
  • 659 views

I updated my iMac (Retina 5K, 27-inch, Late 2014 - 4 GHz Quad-Core Intel Core i7 - 

32 GB 1600 MHz DDR3 - AMD Radeon R9 M295X 4 GB) to Catalina last week. Ever since, Bridge (v10.0.2.131) has been running very laggy to the point that it's become unusable. If I quit then restart the program, it'll speed up for awhile. But it will eventually slow to a crawl, making the entire computer almost unusable. I can hear the fan spinning at high speed whereas I almost never hear it all. When I last checked Activity Monitor, Bridge was using over 300% of the CPU.
I've rebooted the computer a couple of times as well but to no avail.

What can I do to alleviate the problem?

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1 reply

nikunj.m
Legend
January 24, 2020

Hi there,

 

We are sorry about the experience with the performance of Bridge 2020.

 

Please go to the "System Preferences" of your Mac, the "Security and Privacy" and select the "Privacy" tab. Then select "Accessibility" from the list on the left and add Bridge 2020 to the list. Also, grant permissions to Bridge 2020 under "Files and Folders" and "Full disk access". Once done, restart the computer and check if that helps.

 

You can also try the steps mentioned here: https://helpx.adobe.com/in/bridge/kb/troubleshoot-errors-freezes-bridge.html

 

Regards,

Nikunj

Mark KatzAuthor
Participant
January 24, 2020

Thanks for the help. I've followed your advice plus some from other sources(also having to do with the new Security and Privacy settings) and it now appears to be working properly. Thanks again for the suggestions and quick response.