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SVoBa
Known Participant
Jul 13, 2024 11:50 PM UTC
Question

Adobe Bridge Version 14.1.1.274 Throws "tr1::bad_weak_ptr" Error

Persistently and randomly gone rogue throwing this error "tr1::bad_weak_ptr" and had to be restarted.

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5 replies

Participating Frequently
Jul 24, 2024 6:43 AM UTC

Hello SVoBa,

 

We tried to reproduce this at our end but could not, In order to help you, we will require more information.

Kindly provide your system details and what steps you are following when this error pops up.

 

Regards

Bridge team

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SVoBa
SVoBaAuthor
Known Participant
Jul 24, 2024 12:01 PM UTC

As I stated in the OP, this bug showed up randomly.  Sometimes, it happened overnight while no one at the keyboard.  The only solution was to force-end the program and restarted Bridge.

 

Regardless, this is not a user-induced bug/crash.  A routine code inspection of newly checked-in features should uncover less well crafted data elements in the logics that triggered this pop-up.  What is "tr1", and where does it show up in the code base?

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Inspiring
Jul 16, 2024 3:56 PM UTC

Hey, SVoBa. Sorry to hear about this.

 

Could you please try resetting the preferences of Bridge and let us know if it helps? https://adobe.ly/3y1JlGq

 

Regards, 

Shivani 

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SVoBa
SVoBaAuthor
Known Participant
Jul 16, 2024 9:27 PM UTC

I've reset the preferences in response to your suggestion in the other thread.  I'll update if this pops up again.

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