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R
robin1154
Participant
October 20, 2022
Question

Adobe Photo Downloader recognises camer

  • October 20, 2022
  • 1 reply
  • 403 views

Adobe Photo Downloader unable to read files from memory card on my Mac.

Recognises the card but just gives the following; "This device does not contain any supported media"

I'm using a Mac OS Monterey 12.6 and Nikon D850 camera. XQD memory card and reader connected via USB. All was fine until I updated Photoshop to v24.0 and Bridge to v15.0.

Have reset preferences and purged caches as suggested in other posts but to no avail. Help!

 

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1 reply

T
Trevor38286287muof
Participant
June 27, 2024

I'm the same. I've been using Bridge Photo Downloader for ages and then for some reason it asked for permission to access my remote folder (never done that before). I accidentally hit "refuse" and since then all I see is that no matter what card for whichever camera I try to download from, I keep getting "devie does not conatin any supported files". I have tried all options on Abode Forum to rectify but to no avail. Thinking I'll forget using Bridge entirely.

 

L
Lumigraphics
Legend
June 27, 2024

You have to give it permission to access the card. System Settings->Security and Privacy section.

T
Trevor38286287muof
Participant
June 27, 2024

Thanks for your reply. However, I've done the settingsystem>Privacy section as per other posts on this community forum but to avail. Adobe Bridge is checked and displays where it should in the disc access window. It also shows in the Files and Folders but I am unable to select it there.

 

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