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Buwie
Buwie
Participant
November 2, 2022
Question

Adobe Photodowloader does not wiork after the latested update

  • November 2, 2022
  • 2 replies
  • 157 views
The Adobe Photodownloader no longer works in the latest version of Bridge. The folder of files on the CF Express card is not displayed. I can only download in Windows with Windows Explorer.

 

This topic has been closed for replies.

2 replies

Rahul Saraogi
Rahul Saraogi
Participating Frequently
November 30, 2022

Hello,

 

The mentioned issue is fixed in the already released patch 13.0.1.583. Please update and confirm if that resolves the issue for you. Also, it would be helpful if you can share the following details:

1. Type and model of CFExpress card
2. Model of CFExpress card reader

3. Are you trying to access CFExpress card directly through camera or through card reader?

 

Thanks,

Bridge Team

Rahul Saraogi
Rahul Saraogi
Participating Frequently
November 10, 2022

Thank you for reporting this.

 

For CFExpress card not coming in the list, we would like to have more information about the setup/hardware you are using

 

1. Type and model of CFExpress card
2. Model of CFExpress card reader

3. Are you trying to access CFExpress card directly through camera or through card reader?

 

It would be really helpful if we can get as many inputs as possible to investigate the issue further.

 

Thanks,

Bridge Team

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