After latest update Bridge randomly stops showing thumbnails and previews of MP4 files

Question

I use bridge to look through MP4 imports and delete unnecessary clips but recently it will stop generating thumbnails and previews. Even clips that were previously previewed and had thumbnails suddenly stop showing previews and thumbnails. The only solution I have found is to shut everything down, reboot the computer, delete the Bridge cache then re-open the folders with the necessary files and wait for Bridge to generate the thumbnails once again. Deleting the cache does not work without rebooting the computer. I've tried using software rendering and the problem remains.

This process is very time consuming. How do I prevent this from happening?

Thanks,

rgames

nikunj.m · Answer

Hi there,

We are sorry about the experience with Bridge.

Would you mind sharing the opreating system you are working on?

You can try to go to the Preferences for Bridge, then Cache and increase to cache size to a higher value (you can try twice the current value). Also, check the option to Compact Cache on Exit. Then quit and relaunch Bridge to check if that helps.

Regards,

Nikunj

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