All versions of Bridge crashing on startup

Question

This is ridiculous, I have 500+ photos I NEED TO CULL AND EDIT TODAY and all versions of Bridge won't open. So we are paying a premium for Adobe software only to have it cripple my job, my lifeline.

First it was InDesign not working, now I can't edit sort and edit photos that I need to get done TODAY!!!!

Mac OS 15.01
Adobe Bridge versions 14, 15 and Beta all bomb and none work

VarunVarshney · Answer

Hi @Herbiedriver1

Thanks for reporting this issue. We apologize for the inconvenience caused to you. To further investigate the issue, could you help with the following:

Have you installed the Photoshop BETA along with the Adobe Bridge?

If yes,

Can you try moving the Substance3DViewerForPs.plugin present at the location “/Library/Application Support/Adobe/Plug-Ins/CC/File Formats”, to another location and then relaunch the Bridge?
And/ Or, can you try uninstalling the PS BETA and check if you are still facing the crash?

We have a known issue with latest Substance3DViewer plugin which is causing Bridge to crash. More details about this issue and workaround is at : https://helpx.adobe.com/bridge/kb/bridge-crashes-when-used-with-photoshop-beta.html

Thanks,

Bridge team

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