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Answers to common Bridge problems.

Forum|Forum|14 years ago
February 6, 2012
14 replies
104381 views

Here are user-submitted answers to common Bridge problems.

I invite all suggestions to addition/corrections/improvements.

How to

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A

Anonymous

Thumbnails don't show raw edits.

If you use embedded thumbnails they are the smallest file size and fastest to load. But they wll not show edits to raw images. Edits will show in preview.

The embedded jpeg thumbnail is generated by the camera no matter what format you shoot in.

Using 100% previews can take a lot of disk space and take time to generate so evaluate your needs vs resources.

A

Anonymous

Cache is confusing to many. Here is what I understand.

There is a Central Cache which is the main cache and always active.

If you choose the option to Export Cache to Folder the Central Cache stays active, so now you have 2 cache locations for each folder.

If you choose purge cache from edit/preference/cache you only purge cache the central cache.

To purge the Central Cache AND the Folder Cache you have to use Tools/Cache/Purge Cache for xxx folder.

Compacting cache in cache preferences is a good idea as it gets rid of trash. When you click on it wait awhile as it can take a minute or so to start working, and can take several minutes to finish.

Hudechrome

Known Participant

I'm still uncertain about what all this means.

1) Why have two locations?

2) If I delete the files in App Data>Roaming>Bridge>Cache, which is now over 22G, what would be the result, since I do have the second cache set? I was under the impression that Export Cache to Folder stops the buildup of central, but it doesn't.

3) I watched the Central cache while purging, and aside from a blink of the screen, nothing changed. Same was true for compacting.

4)The jpegs are all slightly less than 1MB in size. Why so large? Can anything be done to change that?

5) I notice that there are several folders in Cache, two prominent folders seem to indicate the bit size of the contents: 1024 and 256. 1024 is the biggie, but there is content in 256. So what is the determination here? The jpegs in folder 256 are 39KB or so, not the nearly 1 M, but looking at the files, I don't see any problems with the 256 folder files, at least visually.

I would rather not have to invest in a bigger drive (although it is tempting as an excuse to go SSD!) so I need more intel on these matters.

Thanks!

Lawrence

R

Robert Shomler

Participating Frequently

Hudechrome wrote:
...
5) I notice that there are several folders in Cache, two prominent folders seem to indicate the bit size of the contents: 1024 and 256. 1024 is the biggie, but there is content in 256. So what is the determination here? The jpegs in folder 256 are 39KB or so, not the nearly 1 M, but looking at the files, I don't see any problems with the 256 folder files, at least visually.

I think the jpegs in 256 folder are thumbnail images that Bridge displays in Content (tab), and the 1024 folder jpegs are preview image files that Bridge displays in Preview (tab) and when viewing selected image(s) from content (such as by pressing space bar).

There can be another cache folder <full> that will contain folders of full-size jpeg image files if any have been produced and cached (such as by checking Bridge Cache Preferences: Keep 100% Previews In Cache).

Yammer

Inspiring

Another FAQ is about image thumbnails not looking like the camera JPEG.

In the case of raw files, extreme non-standard develop defaults can generate strange HQ thumbnails/previews, as can bad monitor profiles in Windows.

Bridge can be configured to display thumbnails using the embedded JPEG, or generate an HQ thumbnail/preview, automatically or on demand (toolbar).

Many users do not understand that the embedded JPEG represents the manufacturers' processing of the raw data, which may be using non-standard in-camera picture rendering settings which are unread by Adobe. This is one explanation of why embedded thumbnails can be so different from HQ thumbnails/previews.

PECourtejoie

Author

Community Expert

No thumbnails in Bridge.

Make sure that Camera Raw is correctly installed.

In Photoshop, go to Photoshop/Help/About Plug-ins/Camera Raw (pc) or Photoshop/About Plug-ins/Camera Raw (mac), it should give you its version number

Check that you are using the current version of Camera Raw:

Camera Raw plug-in installer (for CS6 and CC)

CS5 and earlier:

http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows (PC)

http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Macintosh (Mac)

Make sure that there is only one instance of Camera Raw installed in the correct location:

(check in the path if another version has not been moved by accident)

C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats (PC) (note that common files is localized on non-English installs)

Library/Application Support/Adobe/Plug-Ins/CC/File Formats (Mac) (Library being the one at the root of your hard drive)

Purge the Cache through Tools/cache/purge cache for xxx folder

UPDATED 20180305

PECourtejoie

Author

Community Expert

Troubleshooting Bridge.

Check in Bridge>About Bridge (Mac) or Help>About Bridge (Win) that you are using the latest version of Bridge: (you can do that in the Creativ Cloud application)

(updates, up to CS6)

http://www.adobe.com/support/downloads/product.jsp?product=108&platform=Macintosh (Mac) or http://www.adobe.com/support/downloads/product.jsp?product=108&platform=Windows (PC)

Reset Bridge by holding Option(Mac) or Ctrl (Pc) as soon as you click on the icon to start it.

PECourtejoie

Author

Community Expert

Photo Downloader freezes when Selecting Folder (CS5)

Update Camera Raw to 6.6, there is a bug in 6.5 that causes the issue.

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