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L
LHC Creative Department
Participant
June 10, 2017
Answered

Audio clicks when previewing WAV files

  • June 10, 2017
  • 1 reply
  • 456 views

When previewing WAV files in Bridge CC 2017, I get audio clicks in the playback. Depending on the Kbps value, the space between clicks changes. I've tried listening to mp3, AIFF, and even tried some videos with audio but all played back normally. Is anyone else experiencing issues with WAV playback?

Here are my specs:

  • iMac Late 2014
  • macOS Sierra 10.12.5
  • 4.0GHz quad-core Intel Core i7
  • 32GB of 1600MHz DDR3
  • 1TB Fusion Drive
  • AMD Radeon R9 M295X with 4GB of GDDR5 memory.
  • Latest Adobe CC 2017 updates as of this post.

This topic has been closed for replies.
Correct answer Sahil.Chawla

Hi,

Is it this issue occurring with only one specific file or multiple files?
When was the last time it was working correctly?

Have you tried resetting the preferences of Bridge?

Troubleshoot Adobe Bridge for errors and freezes

Regards,
Sahil

1 reply

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
June 19, 2017

Hi,

Is it this issue occurring with only one specific file or multiple files?
When was the last time it was working correctly?

Have you tried resetting the preferences of Bridge?

Troubleshoot Adobe Bridge for errors and freezes

Regards,
Sahil

L
LHC Creative DepartmentAuthor
Participant
June 20, 2017

Thank you for your response!

This issue is occurring with multiple files. Outside of Bridge, the files playback normally and without any of the clicks/pops. The last time this worked correctly was using CS6.

I have tried resetting the preferences & purging the cache, both resulting in the same behavior. I disabled software rendering in playback and toggled other settings to see if this changed anything, but I get the same issue. Any other ideas?

Regards,

Eric

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
June 20, 2017

Thanks for the information, Do you have Bridge CS6 installed on your system? If yes, could you try reproducing the issue there?

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