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M
matthew filipk
Participant
March 13, 2021
Question

Auto resolve not working

  • March 13, 2021
  • 1 reply
  • 450 views

It's my understanding that when you try to place a file into a folder, and that file shares the same name as an existing file, the Auto Resolve option which pops up should automatically change the name so the file can be added. However this randomly stopped working for me. When I click Auto Resolve nothing happens. Am I doing something wrong or am I misunderstanding what auto resolve does? Please let me know. Thank you

 

video of problem:

This topic has been closed for replies.

1 reply

jbm007
Community Expert
jbm007Community Expert
Community Expert
March 14, 2021

Works fine here.

You have two options

 

Delete and reinstall Bridge

 

Reset your Bridge preferences

 

Something got buggered up with your install.

M
matthew filipkAuthor
Participant
March 14, 2021

thanks for the reply. I tried resetting the preferences as well as uninstalling and reinstalling Bridge and the problem persists. When I uninstalled I clicked "Keep" when it asked if it wanted me to keep notifications, preferences, etc. Should I try removing those when I uninstall? I was worried about losing my keywords and such. Let me know if you have anything else I could try. Thanks!

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