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kaylliegirl
kaylliegirl
Participant
January 28, 2020
Question

Bridge 10.02 freezes on start using Win10

  • January 28, 2020
  • 1 reply
  • 237 views

I have Windows 10 and the Bridge 10.0.2 it takes forever for Bridge to open. When it finally opens no matter what I click on it will freeze and I have to end task on it. I have tried to look online for a fix but can not seem to find anything that will help. I know I am not the only person that has had this happen to.

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1 reply

Akash Sharma
Akash Sharma
Legend
January 29, 2020

Hi there, 

 

Sorry that Bridge 10.02 is freezing on your computer. Damaged preferences can cause unexpected behaviour in Adobe Bridge.
Start Adobe Bridge and immediately press Ctrl+Alt+Shift or Cmd+Option+Shift until the menu appears. Select all three options-- then click OK. Let us know if that helps.

 

For more details, you may refer this article https://helpx.adobe.com/in/bridge/kb/troubleshoot-errors-freezes-bridge.html

 

Thanks,

Akash

kaylliegirl
kaylliegirlAuthor
Participant
January 29, 2020
thank you for responding but that was not it. I had to call adobe and
talked to a tech that fixed it. There was an issue with the permissions of
the user on my computer not allowing all access to the prigram. The tech
got it fixed for me so now I am good.
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