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Ocean 11
Inspiring
August 20, 2021
Answered

Bridge 11 Losing All Thumbnails

  • August 20, 2021
  • 2 replies
  • 472 views

It just started that Bridge 11 can no longer create previews of images.

Not only that, it loses all the thumbnails it had. I open a folder of images and they are there and then they go out one by one and I only have the Photoshop symbol.

 

Those are all TIFF files, layered or not, as soon as I open a folder, all the previews die and are replaced by the PHotoshop symbol.

 

What is going on here? How can I fix this? 

"Purge Cache for folder" does not work. Bridge has lost the ability to create previews of TIFF files.

 

 

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Correct answer Ocean 11

I closed bridge and opened it up again a few times and then the thumbnails came back. 

2 replies

Ocean 11AuthorCorrect answer
Inspiring
August 20, 2021

I closed bridge and opened it up again a few times and then the thumbnails came back. 

bb18383259
Participating Frequently
October 6, 2021

Lol! No offense - but how is this the correct answer? I get that it may have worked - but that's certainly not how this software is supposed to work. For me - I've resorted to having a shortcut to Bridge's cache file on my desktop. I often have to close Bridge - delete the cache - then reopen Bridge - all to get my thumbnails back. This is also a "correct" answer - but come on Adobe -  pretty sure neither of these things should have to be done. I used AcdSee for years, and never had the kind of problems I'm having wtih Bridge. Surely you have a bigger budget for development than AcdSee??

Sorry - not criticizing the responder. But it kills me that these work arounds are what we have to resort to...

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