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O
Ocean 11
Inspiring
August 20, 2021
Answered

Bridge 11 Losing All Thumbnails

  • August 20, 2021
  • 1 reply
  • 456 views

It just started that Bridge 11 can no longer create previews of images.

Not only that, it loses all the thumbnails it had. I open a folder of images and they are there and then they go out one by one and I only have the Photoshop symbol.

 

Those are all TIFF files, layered or not, as soon as I open a folder, all the previews die and are replaced by the PHotoshop symbol.

 

What is going on here? How can I fix this? 

"Purge Cache for folder" does not work. Bridge has lost the ability to create previews of TIFF files.

 

 

This topic has been closed for replies.
Correct answer Ocean 11

I closed bridge and opened it up again a few times and then the thumbnails came back. 

1 reply

O
Ocean 11AuthorCorrect answer
Inspiring
August 20, 2021

I closed bridge and opened it up again a few times and then the thumbnails came back. 

B
bb18383259
Participating Frequently
October 6, 2021

Lol! No offense - but how is this the correct answer? I get that it may have worked - but that's certainly not how this software is supposed to work. For me - I've resorted to having a shortcut to Bridge's cache file on my desktop. I often have to close Bridge - delete the cache - then reopen Bridge - all to get my thumbnails back. This is also a "correct" answer - but come on Adobe -  pretty sure neither of these things should have to be done. I used AcdSee for years, and never had the kind of problems I'm having wtih Bridge. Surely you have a bigger budget for development than AcdSee??

Sorry - not criticizing the responder. But it kills me that these work arounds are what we have to resort to...

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