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Eggi
Participant
January 16, 2023
Question

Bridge 13.0.2 crashes after full screen view

  • January 16, 2023
  • 6 replies
  • 539 views

Since the upgrade to 13.0.2 Bridges freezes and crashes a few seconds afterwards, when you have viewed a picture in full screen mode and go back to overview (2x space bar). Doesn't matter which picture. Clearing cache doesn't help.

    This topic has been closed for replies.

    6 replies

    Erik Bloodaxe
    Erik Bloodaxe
    Legend
    January 20, 2023

    Nvidia has acknowledged this issue caused by driver version 528.02.

    There is yet another update, version 528.24 (release Jan 19 2023) which I installed and it seems to have cured the problem.

    Here are the reported bug fixes with this new driver version:

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      evanie14
      Participating Frequently
      January 20, 2023

      I will check if there is another update as I recently just updated and see if that fixes the issue. Thank you for the info.

      K
      Adobe Employee
      krnirmalkr
      Adobe Employee
      January 20, 2023

      Hi Eggi, 

      Thank you for your feedback. 

      Could you share the following information about the issue?

       

      1. Os version

      2. Graphic card details. 

      3. Specific operation that you are performing.

       

      Please share any files on sharewithbr@adobe.com

       

      Regards, 

      Bridge Team

      rodh77908980
      rodh77908980
      Participant
      January 19, 2023

      I am having the same problem. They probably screwed something up in the last update.

       

        Erik Bloodaxe
        Erik Bloodaxe
        Legend
        January 19, 2023

        Does your workspace have the Preview panel open too?

        If so try closing it and then use the space bar for full screen view. This seems to be the issue on my Windows system.

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        evanie14
        Participating Frequently
        January 20, 2023

        I had talked with an Adobe rep and they seemed to have closed this, and it fixed it. But I like my preview panel lol so I hope this gets resolved soon

        E
        evanie14
        Participating Frequently
        January 19, 2023

        Happening to me too, haven't figured out anything yet...

        E
        EggiAuthor
        Participant
        January 16, 2023

        OS is Windows 10.

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