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Participant
January 16, 2023
Question

Bridge 13.0.2 crashes after full screen view

  • January 16, 2023
  • 6 replies
  • 539 views

Since the upgrade to 13.0.2 Bridges freezes and crashes a few seconds afterwards, when you have viewed a picture in full screen mode and go back to overview (2x space bar). Doesn't matter which picture. Clearing cache doesn't help.

This topic has been closed for replies.

6 replies

Erik Bloodaxe
Legend
January 20, 2023

Nvidia has acknowledged this issue caused by driver version 528.02.

There is yet another update, version 528.24 (release Jan 19 2023) which I installed and it seems to have cured the problem.

Here are the reported bug fixes with this new driver version:

Participating Frequently
January 20, 2023

I will check if there is another update as I recently just updated and see if that fixes the issue. Thank you for the info.

Adobe Employee
January 20, 2023

Hi Eggi

Thank you for your feedback. 

Could you share the following information about the issue?

 

1. Os version

2. Graphic card details. 

3. Specific operation that you are performing.

 

Please share any files on sharewithbr@adobe.com

 

Regards, 

Bridge Team

rodh77908980
Participant
January 19, 2023

I am having the same problem. They probably screwed something up in the last update.

 

Erik Bloodaxe
Legend
January 19, 2023

Does your workspace have the Preview panel open too?

If so try closing it and then use the space bar for full screen view. This seems to be the issue on my Windows system.

Participating Frequently
January 20, 2023

I had talked with an Adobe rep and they seemed to have closed this, and it fixed it. But I like my preview panel lol so I hope this gets resolved soon

Participating Frequently
January 19, 2023

Happening to me too, haven't figured out anything yet...

EggiAuthor
Participant
January 16, 2023

OS is Windows 10.