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Participating Frequently
November 28, 2024
Question

Bridge 15.0 crashes while starting on my Mac

  • November 28, 2024
  • 10 replies
  • 1833 views

Since today, Bridge crashes upon starting. I can't even access the preferences since the program closes immediately. I de-installed it and reinstalled it, but to no avail. The version is 15.0 and I am using OS Sequoia 15.1.1.

 

I tried using shift-option-command while starting the software several times to purge the memory but it didn't help. And I can't see an error code any more since at some point during the multiple crasjhes I checked the box: Automatically send error message...

 

Can someone please help me? Thanks!

10 replies

Adobe Employee
November 29, 2024

Hi Martin,

 

Kindly provide the email Id you used to log in Bridge, Through it I can retrieve the error message.

 

Regards,

Bridge Team

 

 

Participating Frequently
November 29, 2024

Sure, that is martin@juergens.nl

Thank you.

Martin