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Participating Frequently
November 28, 2024
Question

Bridge 15.0 crashes while starting on my Mac

  • November 28, 2024
  • 1 reply
  • 1786 views

Since today, Bridge crashes upon starting. I can't even access the preferences since the program closes immediately. I de-installed it and reinstalled it, but to no avail. The version is 15.0 and I am using OS Sequoia 15.1.1.

 

I tried using shift-option-command while starting the software several times to purge the memory but it didn't help. And I can't see an error code any more since at some point during the multiple crasjhes I checked the box: Automatically send error message...

 

Can someone please help me? Thanks!

1 reply

Adobe Employee
November 29, 2024

Hi Martin,

 

Kindly provide the email Id you used to log in Bridge, Through it I can retrieve the error message.

 

Regards,

Bridge Team

 

 

Participating Frequently
November 29, 2024

Sure, that is martin@juergens.nl

Thank you.

Martin