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Inspiring
October 31, 2025
Answered

Bridge 15.1.2 crashes when accessing Download folder from Favorites menu

  • October 31, 2025
  • 1 reply
  • 67 views

Bridge keeps shutting down when I click on Downloads in the Favorites window (it does briefly begin populating the files from the Downloads folder). I can right click on Downloads and Reveal Folder works fine, opens the Download folder window and can see all my files.

 

To see if other folders worked, I clicked on Documents in the Favorites window, opens fine, and I can open my files from here.

 

I thought maybe I needed to reconnect the Downloads in Favorites, so I Removed the Downloads folder from the Favorites window, then went to the Folders tab > Computer > Macintosh HD > Users > MeTheUser > Downloads > Add to Favorites. Went back to Favorites > Downloads and it still shuts down.

 

I also opened the Downloads folder from the Folders tab, going the path in the previous paragraph - still, briefly populates Bridge with images, then Bridge crashes.

 

I did a Reset preferences, reset the default workspace, and purge the cache, still no luck in solving this problem.

 

Any ideas???

 

MacBook Pro 2023
Apple M3 Pro
Sequoia 15.7.1
Bridge 15.1.2

Correct answer teresaw92373786

This should have been for the newest edition of Bridge 2026 (16.0). Turns out there were some JavaScript files in the downloads folder that kept crashing Bridge when trying to access the Downloads folder. Once the js files were deleted from the folder Bridge worked properly in accessing the folder. Thanks!

1 reply

Inspiring
November 1, 2025

Well, that's embarrassing, that should have been Bridge 16.0. But it still crashes. I'm resubmitting with the correct version in  the subject line.

I just added on of the folders in Downloads as a Favorite, when accessing this folder in the Favorites window, it opens with no problem. 

 

teresaw92373786AuthorCorrect answer
Inspiring
November 9, 2025

This should have been for the newest edition of Bridge 2026 (16.0). Turns out there were some JavaScript files in the downloads folder that kept crashing Bridge when trying to access the Downloads folder. Once the js files were deleted from the folder Bridge worked properly in accessing the folder. Thanks!