Bridge 2017 CC Crashes On TOD Files

Forum|Forum|9 years ago
April 2, 2017
2 replies
918 views

Bridge 2017 CC Crashes on the mere presence of TOD files in the directory being displayed. It was introduced by a recent Bridge CC update;, that is, prior versions of Bridge processed TOD files just fine.

I searched the forum to see whether anyone else has this problem, and didn't find any.

All Adobe web-site suggestions regarding clearing the caches have been performed.

All other extensions that I deal with work properly, it is only the older TOD files that crash.

Hopefully this can be patched as a simple fix, since it has worked for a span of years.

What are your suggestions? Thank-you in advance!

Lee

This topic has been closed for replies.

Deepak_Gupta1

Participating Frequently

Hi Lee,

Please upload your sample TOD file to Dropbox (or other file sharing server) and email link to me (degupta@adobe.com).

Thanks,

Deepak Gupta

L

lmenningenAuthor

Known Participant

I trust you have downloaded the TOD file from Dropbox now. My work-around, klutzy as it may be, is to use Windows File Explorer to rename TOD extension to M2TS, after which Bridge sees and displays them correctly. For some reason, Bridge won't respect them while they are TOD.