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Bridge 2019 crashes in windows 10 on first run

With an display driver error. Subsequent runs seem to be OK. But generally much less stable than last version

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Correct answer Sahil.Chawla

Hi Getho,

That's what shouldn't be happening, let us help make this right. Could you please let us know the exact version of Adobe Bridge you're working on?

Also, if you're not using version 9.0.1.216 please try updating Bridge via Creative Cloud desktop app and let us know if it helps.

You may also try resetting Bridge's Preferences and see how it goes: Troubleshoot Adobe Bridge for freezes and performance issues

Regards,
Sahil

Community Expert

update your video driver to the latest version.

if you are still having issues, try un checking software rendering in preferences and restart Bridge.

Adobe Employee

Hi getho,

Please let us know if you are still facing this issue.

Regards,

Abhishek Seth.

Sahil.ChawlaCorrect answer

Adobe Employee

Hi Getho,

That's what shouldn't be happening, let us help make this right. Could you please let us know the exact version of Adobe Bridge you're working on?

Also, if you're not using version 9.0.1.216 please try updating Bridge via Creative Cloud desktop app and let us know if it helps.

You may also try resetting Bridge's Preferences and see how it goes: Troubleshoot Adobe Bridge for freezes and performance issues

Regards,
Sahil

Participant

The link to "Troubleshoot Adobe Bridge for freezes and performance issues" goes to a 404 page.

Community Expert

I just tried this and it works

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