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Participant
October 29, 2018
Answered

Bridge 2019 fails to open on iMac with High Sierra

  • October 29, 2018
  • 2 replies
  • 499 views

My bridge 2019  has started to fail to launch. All I get is "operation could not be completed"

Reinstalled several times but get the same result.

Can use 2018 okay.

Any one having the same problem?

It had been working fine till yesterday when this issue started.

    This topic has been closed for replies.
    Correct answer Abhishek.Seth

    Hi phillipbeach,

    Can you please reset preferences  and let us know if the issue persists.

    • Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.

    • Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    2 replies

    Participant
    October 30, 2018

    Thanks, it seems to do the trick.

    Abhishek.SethCorrect answer
    Adobe Employee
    October 30, 2018

    Hi phillipbeach,

    Can you please reset preferences  and let us know if the issue persists.

    • Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears.

    • Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.