Bridge 2019 Image and document thumbnails no longer preview

Forum|Forum|7 years ago
October 19, 2018
5 replies
1720 views

My image/document previews no longer display after installing Bridge 2019. So frustrating as I use Bridge in my workflow all day every day.

I ultimately uninstalled 2019/reinstalled 2018 and 2018 works fine.

I have tried to purge the cache, delete all settings/reset, remove settings files from libraries, etc, etc, etc. but in the end I found 2018 to work.

Not sure if this is an isolated issue, but here's a screen grab of what I now see when trying to use Bridge 2019 (below).

Awesome:

bridge cc 2019

This topic has been closed for replies.

Correct answer Lumigraphics

This is a known issue wi9th the iMac Pro. Please use Bridge 2018 until a fix is available.

otherd1159202

Participant

I figured it out! I had this problem at work but not at home. Using a MAC with Mojave and PSD CC 2019 both places. Photoshop preferences - File Handling tab - Maximize PSD and PSB File Compatibility: ALWAYS This fixed it for me. I just reopened those that didn't have thumbnails and resaved them, all is well.