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Participant
October 19, 2018
Answered

Bridge 2019 Image and document thumbnails no longer preview

My image/document previews no longer display after installing Bridge 2019. So frustrating as I use Bridge in my workflow all day every day.

I ultimately uninstalled 2019/reinstalled 2018 and 2018 works fine.

I have tried to purge the cache, delete all settings/reset, remove settings files from libraries, etc, etc, etc. but in the end I found 2018 to work.

Not sure if this is an isolated issue, but here's a screen grab of what I now see when trying to use Bridge 2019 (below).

Awesome:

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LumigraphicsCorrect answer
Legend
October 25, 2018

This is a known issue wi9th the iMac Pro. Please use Bridge 2018 until a fix is available.

9 replies

otherd1159202
Participant
February 1, 2019

I figured it out! I had this problem at work but not at home. Using a MAC with Mojave and PSD CC 2019 both places. Photoshop preferences - File Handling tab - Maximize PSD and PSB File Compatibility: ALWAYS This fixed it for me. I just reopened those that didn't have thumbnails and resaved them, all is well.

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Legend
February 1, 2019

Doing that adds a composite to the PSD files. Bridge can read PSD files without the composite, but Lightroom and many other program cannot.

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LumigraphicsCorrect answer
Legend
October 25, 2018

This is a known issue wi9th the iMac Pro. Please use Bridge 2018 until a fix is available.

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Adobe Employee
October 26, 2018

Dear Users,

We are aware of this issue and are investigating.

Please use Bridge CC 2018 (8.1) while we are working on a resolution of this issue.

Regards,

Abhishek Seth.

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Known Participant
October 20, 2018

Exactly the same here.

Why is nobody addressing this?

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Participant
October 25, 2018

And the same here.

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E_deJuan
Participant
October 20, 2018

the same with iMacPro, in older iMac 2010 works fine ...


iMacPro

Bridge CC 2019
Mojave

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Participating Frequently
October 19, 2018

Not isolated.  No reply from Adobe either.  Horrible!  See below.

Thumbnails in Bridge went crazy after 2019 update

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Participant
October 19, 2018

THANKS!! Good to know it's not just my computer!

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