Bridge 2019 PDF output not automatically opening

Forum|Forum|6 years ago
October 10, 2019
3 replies
580 views

After upgrading Mac to Catalina (Version 10.15) Bridge CC 2019 "export to PDF "in Output is not saving files with extension so it does not automatically open in Acrobat. If I physically add the extension then it behaves as expected. Is this a bug in Mac or Bridge?

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Akash Sharma

Legend

Hi there,

Sorry that Bridge 2019 "export to PDF" is not saving files with the correct extension after you've upgraded to Mac OS Catalina.

I've checked this with our Bridge Engineering team and we have not been able to reproduce this issue. Could you please share the three log files as mentioned in this article with us? Link: https://helpx.adobe.com/in/creative-cloud/kb/launch-log-files-location-ccm.html

Thanks,

Akash