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Astonished_Aura5C69
Participant
September 18, 2019
Question

Bridge 2019 thumbnails and previews yellowish

  • September 18, 2019
  • 2 replies
  • 1110 views

Hi all, rather frustrated. All my thumbnails and previews are yellowish, when the actual image is perfectly balanced.

Images shot on seamless white background. Color dropper sees my whites as 255, 255, 255, yet Adobe Bridge 2019 and Photoshop CC 2019 render as yellow! .CR2 and .JPG both look great in ACR once image is opened.

 

Here's the kicker- before Bridge renders an image and builds its preview in the cache, white balance is beautiful. Then the mice spin the processor wheel, the 'better' version kicks in, and boom... yellow teeth. Yuck.

 

Just ordered the entire Adobe Suite yesterday, downloaded Bridge 2019, Photoshop, etc. This is not an issue of old software or an update I haven't gotten. It's a default issue!

 

Adobe, please help!! I am not the only user out there with this question. Many forums have this issue listed, yet there are no direct answers that I've found.

    This topic has been closed for replies.

    2 replies

    PECourtejoie
    Community Expert
    PECourtejoieCommunity Expert
    Community Expert
    November 12, 2019

    Good afternoon, could it be a default treatment applied to the images?

    Are all formats impacted ? (check with a PNG, a PSD, not only JPEG and raw files.)

    Per Berntsen
    Community Expert
    Per BerntsenCommunity Expert
    Community Expert
    September 20, 2019

    This sounds like a defective or incompatible monitor profile.

    Try setting the monitor profile to sRGB (use Adobe RGB if you have a wide gamut monitor).

    How do I change my monitor profile to check whether it’s corrupted?

    If this fixes the issue, you should ideally calibrate the monitor with a hardware calibrator, which will also create and install a custom monitor profile that accurately describes your monitor.

    When running the calibration, make sure to create version 2 (not version 4), matrix based (not table based) profile.

     

      K
      KateMcKenna
      Participant
      November 12, 2019

      Hello!

      I just recently updated to the newest versions. I am having the same issue and it seems others are too (https://feedback.photoshop.com/photoshop_family/topics/color-management-broken-in-new-bridge-bridge-2020-nov-2019).

       

      If it were an issue with the monitor, would it be across the board for all apps? For example, I preview a JPG in bridge and it is tinted yellow. I put the same exact photo up using Mac Preview and it is perfectly color balanced, same monitor. The smaller thumbnail shown under the "content" tab does seem to be closer to the real color. It's the larger photo in "preview" that is yellowed.

       

      Any help would be greatly appreciated!
      Best,
      Kate

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