Bridge 2020 causes graphics processor to crash

Forum|Forum|6 years ago
November 5, 2019
3 replies
1346 views

Yesterday (11/4/19) I installed the new releases of Photoshop, Bridge, and Camera Raw. All looked good at first. Today, during about a 2 hour period, I've experienced 3 "crashes" of my GPU. This happens rather unpredictably. When it does happen there a message box that appears saying that there's a problem with the GPU. When I click on the button another message box appears. When I click the button on that box, the box is removed and the same box displayed again. It's an endless loop which requires using the Task Manger to terminate Bridge. On the most recent crash I was cropping an image in Bridge when things went wrong.

My OS is Windows 10 with all updates installed. My computer is an HP Envy 750-597c with an NVIDIA GeForce GTX 1060 3GB gpu.

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individualistic_Aura5C3E

Participant

Switching back to integrated graphics solved problem for me. Go change your settings from NVIDIA 3D Settings Menu in NVIDIA Control Panel. I hope a new driver or Bridge update might solve problem.

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WLan7371029

Participating Frequently

Bridge 2020 doesn't show a dialog box here on Mac, it immediatly quits after launching. This is on Catalina 10.15.1 with RX580.

Reset prefs (with ALT) , removing keychain items, etc... nothing works. I can't seem to find any relevant info of the crashing in console either.

Bridge 2019 and the other updates (PS, LR) work fine.

Am I the only one?

b3photo

Inspiring

I have the exact same problem on my Mac Book Pro running Catalina 10.15.1. I have gone back to using Bridge 2019 as I don't have the same problem there.

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WLan7371029

Participating Frequently

Yup, also gone back to v2019. I guess it's not that widespread since there is no update coming either from Adobe or Apple. To me though a crash is a pretty severe issue since well, you can't use the app but anyway Im paying for a version of Bridge so as long as it's recent it's good enough for me.