Bridge 2020 Not Working on Windows 10. Takes forever to open images and crashes computer repeatedly
Since updating to Bridge 2020, I have encountered nothing but problems. Before Bridge 2020, I could open a folder of images in a few seconds. Now, it takes three to six minutes to open a folder. Then, the process of generating previews (which previously took a minute or two at most) essentially is never complete. The program keeps telling me that it is generating previews for the next ten to fifteen minutes, at which point I give up waiting and try to open the images I need in Camera Raw.
This is usually a mistake, because about half the time, when I process the image I want and try to open it in Adobe Photoshop, my whole computer goes nuts. Bridge freezes; Camera Raw freezes. I wait for five minutes or so. The freeze is still on. Bridge says that it is "not responding."
I try to close Bridge and Raw. Nothing doing. I go into Task Manager and try to close Bridge and Raw. Nothing doing. Adobe has my computer in a death grip. I try to restart my computer. Nothing doing. I try to shut down my computer. Nothing doing. I try to turn off my computer using the on/off button. Nothing doing.
I then crawl under my desk, whimpering with frustration (accompanied by a concerned German Shepherd, also whimpering) and unplug the computer, wait a few minutes, and turn the computer power button on again. About seventy percent of the time, I am able to get the computer going again. In some cases, however, but when I try to restart Bridge, I get the Blue Screen of Death. Getting the computer to start again from the BSD state usually takes at least ten minutes.
After recovering from the Blue Screen of Death, I am usually able to open Bridge and process a few photos, but the threat of a repeat performance hangs over me every minute. As a result, I am hesitant to open other windows, even when I need them to do my work.
I am on a Dell PC (XPS 8930), Intel(R) Core (TM) i7-8700K CPU @ 3.70Ghz. 64 GB RAM, 64-bit operating system, x64-based process. I am running Windows 10 Pro, Version 1903, installed 10/12/2019.
Please help! What should I do? Everything used to work just fine until I updated to 2020. I know others are having the same problem after they updated, so I know it's not just me.
What other information do you need to help me?
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