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Ajedesign
Participating Frequently
November 19, 2019
Question

Bridge 2020 Photo Downloader - Keeps crashing

  • November 19, 2019
  • 2 replies
  • 573 views

Hi, the new version of Bridge is really bad. I have no idea how that program got passed Beta tests? Adobe, do you need help with Project Management? Feel free to give me a call 😉

 

Anyway, to the issue. When opening the Photo Downloader and selecting "Browse...", the navigation tree is corrupt. Many icons for different locations such as Documents, Downloads, etc. are replaced with black square boxes. Also, I can't navigate to my network mapped drives as Bridge just crashes when selecting one. 
Finally, like others before me pointed out, settings aren't saved.


These issues makes the program unusable. How do I revert back to 2019?

 

/Andreas

    This topic has been closed for replies.

    2 replies

    jbm007
    Community Expert
    jbm007Community Expert
    Community Expert
    November 20, 2019

    Go to ACC app, and Bridge pnel.

    Select the three dots and install what you want.

    You can keep 2020 on your machine.

    Photo Downloader sucks ; no doubt about it.

    Try clearing your cache  and resetting your preferences.

      A
      AjedesignAuthor
      Participating Frequently
      November 20, 2019

      Awesome, thanks! 🙂 

       

      1 min later Bridge 9.1 installed and everything is back to normal.

      MarcusParker
      MarcusParker
      Participant
      November 19, 2019

      I'm on location. I have a large number of photos to get through, and this New 2020 is crap. Thanks' ADOBE...... You're making me look bad in front of clients.

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