Bridge 2020 thumbnails not showing edits

Question

I just updated Bridge to the new version, and now my thumbnails are not showing the edits I have made in ACR. When I re-open a file in ACR, the edits are there, but I just can't see them in my thumbnail view in Bridge.  Help!

slinn · Accepted Answer

Hi, sorry for my absense. I do this to help, I am not paid and I do (occasionally) do other things (;>)).

Can you please let me know what your OS is (and what release)?

Also you said you just updated Bridge, can you please add what the release version is?

What version (and release) of Photoshop you have?

and lastly

What release version of ACR are you using?

Oh, one more: what camera are you using and do you leave the images raw or do you ever convert them to DNG?

It's hot, I should be on my computer most of the day.

Hi Gary -

I assumed you were just helping out and not paid - which is why I asked if you knew of somewhere else I could seek help! Thank you for your time! I know a lot of nuance is lost in virtual communication, but I wasn't trying to be snarky!

I did figure out the issue. Under the thumbnail quality options - Browse Quickly By Preferring Embedded Images was selected instead of Always High Quality.

Just in case it matters for someone else who reads: I am running:
Windows 10
Bridge 10.1.1
Photoshop 21.2.2
ACR 12.4

Thanks again!

gary_sc · Answer

Please go to Tools (menu) -> Cache -> Purge cache for folder (that folder).

If that works then do the same but also go to same place Cache -> Manage cache -> select "Clean up cache + Purge all local cache files."

Let us know if that works, thanks!

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