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Participant
September 24, 2021
Question

Bridge 2021 crashes when opening one particular folder

  • September 24, 2021
  • 2 replies
  • 560 views
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2 replies

Legend
October 1, 2021

You have a corrupted file or cache. Don't open the folder, try right-clicking and purge cache for selection. If that doesn't work, you'll have to go through the files inside to find the bad one.

Sahil.Chawla
Adobe Employee
Adobe Employee
September 30, 2021

Hi there,

Could you please try resetting the preferences of Bridge and see if it helps? https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html


Regards,
Sahil