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Participating Frequently
February 26, 2021
Question

Bridge 2021 Deleted Cache on Exit

  • February 26, 2021
  • 1 reply
  • 199 views

I'm experiencing an issue where when I'm in Bridge it will cache a folder as normal. It will cache any folder I'm in like normal. The problem arises when I exit Bridge. At that point it seems to delete any cache that was created during that session. When I open it again it'll be on the folder that I left off at and it will start the task of rebuilding the cache. Crazy thing is I can go into Windows Explorer and look at the shared.cache folder in the folder I'm using and see .png files. Bridge just ignores them when it lauches again. I've done a few things trying to resolve this. 

  1. I've changed the default location for the cache to a folder I created. 
  2. I've attempted to Build and Export Cache for folders and subfolders. It appears to be doing this (all 58000 files!) and then once again it all seems to disappear after I close Bridge. 
  3. I've tried purging the cache and then exporting it all again.
  4. I've tried two different physical hard drives and the bug is the same on both. 

Anybody have any advice on what's going on and how to remedy the situation? Thanks in advance. 

This topic has been closed for replies.

1 reply

Adobe Employee
March 4, 2021

Hi,
Thanks for your feedback.
Could you share the following details about the issue:

  • Bridge version
  • System configuration
  • Is the issue specific to particular files/format?

Please share the sample file/files on which you are observing the issue at sharewithbr@adobe.com


Thanks,
Bridge Team

COPrinterAuthor
Participating Frequently
March 4, 2021

Bridge version 11.0.1.109

Intel i9-10900k running Windows 10, latest update, 64GB Ram

Doesn't matter what folder or file type it is. I could download a bunch of JPGs online and throw them in a folder and it would act the same way.