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kleerp2007
Known Participant
August 20, 2023
Answered

Bridge 2023 (and beta) are 100% Broken after Latest Updates (previews don't work, thmbnails tiny)

  • August 20, 2023
  • 3 replies
  • 538 views

Bridge 2023 (and beta) are both 100% broken after latest updates. My thumbnail previews are now the same tiny size regardless of how large I set them to scale with the slider, the preview panel shows the same size image as the thumbnail, and spacebar no longer works to view an image full size. I've uninstalled, reinstalled, reverted to a prior version - nothing fixes it and now I can not work....at all. Please help, never had such a crushing bug before. I'm on os x 11.7.6

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Correct answer Varun Varshney

Hello @kleerp2007  @Yuvan5ED0 

 

This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

We recommend you to update to ACR 15.5.1, 'Purge' your files and confirm if the issue is resolved at your end.

 

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

 

We appreciate your patience and support.

 

Regards,

Bridge team

3 replies

Varun Varshney
Adobe Employee
Varun VarshneyCorrect answer
Adobe Employee
August 31, 2023

Hello @kleerp2007  @Yuvan5ED0 

 

This issue is fixed with the latest Adobe Camera Raw (ACR) 15.5.1 update.

We recommend you to update to ACR 15.5.1, 'Purge' your files and confirm if the issue is resolved at your end.

 

Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel, and Check for updates. Then click Update for Camera Raw.

 

We appreciate your patience and support.

 

Regards,

Bridge team

Y
Yuvan5ED0
Participating Frequently
August 20, 2023

kleerp2007, Try initiating Camera Raw via Photoshop. After that relaunch Bridge and check you see the images as expected

K
kleerp2007Author
Known Participant
August 20, 2023

You  mean like just going to file open > to a raw file in photoshop?

Y
Yuvan5ED0
Participating Frequently
August 21, 2023

Yes.
I have read on some threads that this is because launch of Camera Raw plugin is stuck via Bridge

K
kleerp2007Author
Known Participant
August 20, 2023

In addition, tiffs don't preview - and I have already command shift option reset my bridge prefs.  I am unable to use bridge for anything.  Purging cache does nothing, rebuilds the same.  Even going to previous cached folders initially shows thumbnails at normal size, but then shrinks them to postage stamps. 

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