Bridge 2023 crashes when adding a new content tab

Forum|Forum|3 years ago
November 15, 2022
2 replies
540 views

Every time I try and set up a new content tab of my working folder of my images. Bridge crashes every time. i'm currently working on a MBP M1 Max on Monterey. Is there a fix for this issue?

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V

Vijay Singh Negi

Community Manager

Hi @rkmphoto1968

Can you share more details about your workflow when bridge crahes?
Can you also submit crash report with your emails so that we can investigate?

Regards
Bridge Team

R

rkmphoto1968Author

Participant

In the 2023 version, you have the tabs for content in the content window. If I ttry to add a tab and scroll through the photos, it crashes. If I try to do folder cruising on the top bar, it crashes. Not always, but it will. it's not predictable. I've sent various crash reports to adobe and apple on this when it does crash.

L

Lumigraphics

Legend

I believe a crashing bug with folder cruising is either fixed or at least acknowledged.

gary_sc

Community Expert

I've not seen any reference to this issue after three weeks of bug reports. My guess it has something to do on your system. Either Bridge's preferences or something on your Mac. (I know I cannot recreate that issue on my M1 Studio).

Please try rebuilding your prefs.

Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

Let us know if this helps

R

rkmphoto1968Author

Participant

I tried that. it seemed to work for a little while, now the same issue returned

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