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philippen49181314
Inspiring
November 11, 2022
Question

Bridge 2023 crashing when updating Stars

  • November 11, 2022
  • 2 replies
  • 288 views

That's about the size of it.  I really can't wrap my mind around what it is with this company any more.  For the past 4 or 5 years, each update you roll out introduces more problems than it solves.  So here's the first of what I'm sure will be many after launching the newest update.

 

When I go through a run of files, I mark the ones I intend to use with 3 or more in Bridge and then screen to view only them.  When I'm finished with one or a group of files, I select them and either un-rate them or just lower them to 1 or 2.  In the new Bridge (the 2023 just downloaded version) it freezes and then either crashes officially or just closes without a word, over and over and over.  Kindly figure it out.

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2 replies

Rahul Saraogi
Participating Frequently
November 24, 2022

Hi,

 

The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.
You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html


Thanks,
Bridge Team

Rahul Saraogi
Participating Frequently
November 15, 2022

Hello,

 

Thank you for reaching out to us. We are able to reproduce the issue at our end and the team is currently investigating the same.

 

Thanks,

Bridge Team