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Morris A
Morris A
Participating Frequently
October 26, 2022
Question

Bridge 2023 mouse pointer vanishes

  • October 26, 2022
  • 2 replies
  • 517 views

While switching back and forth between Bridge and Photoshop, the mouse pointer vanishes.  This seems a random event. Anyone have a workaround or also experiancing this?

 

I tried turnig off GPU acceleration and that did not help.  Unfortionatly I didscovered this intermitant bug after I had uninstalled Bridge 2022.  How can I get it back?

    This topic has been closed for replies.

    2 replies

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    December 22, 2022

    Hi all,

     

    We're happy to announce the release of Adobe Bridge Beta (13.0.2.630). This update includes the fix for this issue. Also, this Beta release includes several bug fixes done in the 13.0.1 public release. For details, see Fixed issues.

     

    Steps to install/update

     

    Install: Go to the Creative Cloud desktop app and select Beta apps in the left sidebar of the Apps panel. Then select install for your beta app.

     

    Update: Go to the Creative Cloud desktop app, click on Update in the left sidebar of the Apps panel and Check for updates. Then click update for your beta app.

     

    Let us know if this Beta release resolves the problem for those affected, and share your feedback.

     

    Thanks,

    Mohit

    Morris A
    Morris AAuthor
    Participating Frequently
    December 24, 2022
    Great news! I think the issue is fixed.

    Happy Holidays,

    Morris
    Rahul Saraogi
    Rahul Saraogi
    Participating Frequently
    November 24, 2022

    Hi,

     

    The mentioned issue is fixed in the latest patch release #13.0.1.583. Please install and confirm if that fixes the issue.
    You can refer to the issues fixed in the patch at the following link https://helpx.adobe.com/bridge/kb/fixed-issues.html


    Thanks,
    Bridge Team

    Morris A
    Morris AAuthor
    Participating Frequently
    November 25, 2022

    This is great new Rahul.  I've only used he new release a little.  I expect I will know if it is fixed or not within about a week.  I will let you know.

     

    Thank you,

     

    Morris

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