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francap87328721
Participant
December 27, 2022
Question

bridge 2023 on Mac and external memories

  • December 27, 2022
  • 3 replies
  • 229 views

after updating i see the external memories but i can't open them and see the files with the photos

This topic has been closed for replies.

3 replies

gary_sc
Community Expert
Community Expert
December 27, 2022

I'm going to guess that you're on a Mac, and I'm going to guess that you're not on Ventura OS yet. You need to let your OS know that it's OK for Bridge to access files on external drives. If you are on Windows, or if you are on Ventura, let us know, and we can respond accordingly. (By not supplying any information about your system, it's like calling a car repair shop and saying "Hi, my car isn't working, what's wrong?"

 

Go to your System Preferences and select Security and Privacy (found in the top section). Now click on the Privacy setting (last tab). Now click on the lock on the bottom left and provide your Administrator code. Now select the Full Disk Access option and click on the "+" symbol. This will bring up the standard Mac Open window and let you add any application you want or need to have full access. Look for Bridge, and select it; it will now appear in that window, and make sure it's checked. Next, go to the Files and Folders option and do the same thing as above (although there's nothing to check, just add. Close everything down and see if that makes it all work.

Please let me know

[Note: these images are from an older OS, the process is the same.]

 

 

 

Imaginerie
Community Expert
Community Expert
December 27, 2022

Hello!

Can you be a bit more precise?

for starters: Mac or Windows?

Which version of Bridge?

Have you allowed access to all the external drives (I'm assuming you're talking about external drives)

 

It's important to know as solution may be different between versions of Bridge and obviously OS versions as well.

A screenshot is always welcome! 😉

Thanks!

Participant
December 27, 2022

I do have the same porblem 😞