Bridge 2024 "This app can't run on your PC"

Hello,

HP ZBook Studio G5

Windows 10 Pro Version 22H2

The Bridge icon on the taskbar is blank. When I attempt to open the app, I get the message:

"This app can't run on your PC
To find a version for your PC, check with the software publisher"

Thanks in advance for your help!

Mike

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polyxoCorrect answer

Inspiring

Bridge should run on your system. I would try uninstalling via Creative Cloud app and re-installing. If this keeps failing I'd contact support.

polyxoCorrect answer

Inspiring

Bridge should run on your system. I would try uninstalling via Creative Cloud app and re-installing. If this keeps failing I'd contact support.

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Inspiring

Hey, mikeb15175816. Sorry for the trouble. I'll need more details to help you figure this out.

Please share above details with us to help you:

1. Does this happen with all the files/formats?

2. Does this happen with all the Adobe application or with Bridge?

3. Would you mind sharing a video recording of the error?

Please check this article for system requirements of Bridge application: https://adobe.ly/4cLtj24

Thanks!
Shivani

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Participating Frequently

Thanks, polyxo had the correct answer. I uninstalled and reinstalled and the app works fine now.

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