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Bridge 2024 (Version 14). Still not ready for prime time! Why is this so hard?

Forum|Forum|2 years ago
September 13, 2023
13 replies
8979 views

Bridge 2024 (Version 14), was released today. It is still painfully slow. Manually moving photos is a horrible task.

Luckily, Bridge 12 still works perfectly. If it ever stops working my entire workflow is in big trouble!

Performance

Correct answer VarunVarshney

Hello @markf19643392 , @Tom-P

Thanks for reporting the concerns.

To further investigate this issue, it would be very helpful if you can share below information :

1. Desktop environment : OS details, RAM/CPU details

2. If its specific to file operations such as moving of files, would you be able to share the type of files that you are dealing with? Any sample files would also be super helpful. You can email them to sharewithbr@adobe.com

3. Is the slowness something that your are observing only with Bridge 2024 ?

4. Is the slowness w.r.t. to an operation taking longer or causing the application to freeze?

Thanks for helping us.

@MazStudios - Many thanks for creating a separate post and sharing details. We will review and update.

Regards,

Bridge team.

Show previous replies

V

VarunVarshney

Correct answer

Community Manager

Hello @markf19643392 , @Tom-P

Thanks for reporting the concerns.

To further investigate this issue, it would be very helpful if you can share below information :

1. Desktop environment : OS details, RAM/CPU details

2. If its specific to file operations such as moving of files, would you be able to share the type of files that you are dealing with? Any sample files would also be super helpful. You can email them to sharewithbr@adobe.com

3. Is the slowness something that your are observing only with Bridge 2024 ?

4. Is the slowness w.r.t. to an operation taking longer or causing the application to freeze?

Thanks for helping us.

@MazStudios - Many thanks for creating a separate post and sharing details. We will review and update.

Regards,

Bridge team.

markf19643392Author

Participating Frequently

Here is the system information (see screenshot)

I am moving JPG and RAW files. They are not huge. I am not moving video files.

It is painfully slow to try to do anything.

This slowness is in both Bridge 2023 and Bridge 2024. Bridge 2022 works perfectly. My hope is that I can keep and use Bridge 2022 for as long as possible. Bridge 2023 and 2024 are a performance mess!

Thank you for your time!

Mark

S

Swati Agarwal

Adobe Employee

Hi @markf19643392

Could you please share the details on how are you moving files.. like drag/drop to rearrange in same folder or moving to some other folder across content panels / windows or "move to" operation on right click context/file menu.

This will help us to investigate the issue. It would be great if you could share screen recording of the behavior you are observing.

Regards,

Bridge Team

M

MazStudios

Inspiring

Same problem here. Made a separate post about v14 final with movies comparing 12 / 14.

finally got hold of them yesterday and they looked as my machine. I also sent the log. They said they would respond within 48h. But if you did the same thing and and haven't heard anything, that's a bad sign

T

Tom-P

Participating Frequently

Yes, 2024 is just as lousy as 2023.

I had a support on my PC a month ago who looked at the problem.

But that doesn't seem to have helped.

Why does the bridge from 2022 work normally?????

Slowly but surely I would like to have 50% of my money back, I'm fxxkixg paying money for software that doesn't work, that's a joke.

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