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Participant
August 10, 2024
Answered

Bridge 2024 version 14.x.x

  • August 10, 2024
  • 2 replies
  • 917 views

I am on a Mac m1 Mini running Sonoma 14.6.1 with an Adobe Creative Cloud account with LrC, PS, Bridge, and Camera Raw. Recently Adobe update Bridge to version 14.1.2 and I upgraded the app. Today I tried to launch it and I get the following error:

 

Looking at Finder, the date created and modified for Bridge is Nov 3, 2023. I uninstalled and reinstalled the latest version and got the same error. I uninstalled and installed 14.1.1 and 14.1.0 to no avail.

 

I also went back several months to recover Bridge from Time Machine and nothing changes.

 

I have also verified permissions.

 

And checking the web and Adobe forums have not helped.

Any suggestions would be most welcomed.

 

TIA

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Correct answer Sameer K

Hey, @Cheryl28066541np2u & @kims64228815. Welcome to the Photoshop Community. I'll move this post to a new one in Bridge Discussion. More info is required to help you figure this out.

 

If you're using Photoshop, please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 

 

I tried to check your email account for crash reports, but I couldn't find any recently submitted reports.

Please share more details:

Is this a personal or IT-managed (work) machine? Does Bridge crash when you open a specific folder, or right at launch?

 

In general, the steps here to troubleshoot most of the primary issues with Adobe Bridge should help here: https://adobe.ly/46LUJTB

 

 

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)

2 replies

Participant
August 12, 2024

I'm getting an error message after I open the application and then it quits.

Sameer K
Community Manager
Sameer KCommunity ManagerCorrect answer
Community Manager
August 12, 2024

Hey, @Cheryl28066541np2u & @kims64228815. Welcome to the Photoshop Community. I'll move this post to a new one in Bridge Discussion. More info is required to help you figure this out.

 

If you're using Photoshop, please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 

 

I tried to check your email account for crash reports, but I couldn't find any recently submitted reports.

Please share more details:

Is this a personal or IT-managed (work) machine? Does Bridge crash when you open a specific folder, or right at launch?

 

In general, the steps here to troubleshoot most of the primary issues with Adobe Bridge should help here: https://adobe.ly/46LUJTB

 

 

Thanks!

Sameer K

(Use '@mention' to tag me when you reply)