Skip to main content
K
krischicago2
Participant
May 10, 2019
Question

Bridge 9.0.3 not responding on Windows 10

  • May 10, 2019
  • 1 reply
  • 296 views

I know this was answered a while ago, but the solutions offered do not work..   I tried to open bridge from Creative cloud and reinstalling bridge.  However after saving a photo from camera raw, bridge does not respond.  I'll close it and then photoshop cc does not respond.   I have Windows 10 home addition and photoshop cc 20.0.4 and Bridge cc 9.0.3 Thank you.

{Thread renamed by moderator}

    This topic has been closed for replies.

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    May 13, 2019

    Hi there,

    That should not be happening, let's make this right.
    As Bridge does not respond after you save an image from Camera Raw, could you try creating a new user account on Windows 10 for testing purpose and let us know if you experience the same behavior on the new account?

    Steps to create a new user:

    https://support.microsoft.com/en-in/help/4026923/windows-10-create-a-local-user-or-administrator-account

    Regards,
    Sahil

    K
    krischicago2Author
    Participant
    May 14, 2019

    I am still experiencing Bridge not responding with the new account.  Kristin

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices