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julie26484779
Participant
July 29, 2019
Question

Bridge 9.1.0.338 Erased Keywords - macOS 10.14.5

  • July 29, 2019
  • 2 replies
  • 251 views

For the third time, Bridge has unexpectedly erased all my keywords. This seemingly happened without cause; I did not just update Bridge. Using Bridge CC 2019 version 9.1.0.338 on Mac OS 10.14.5. Does anyone know how to prevent this?

Message was edited by: Sahil Chawla

This topic has been closed for replies.

2 replies

Stephen Marsh
Community Expert
Community Expert
July 30, 2019

There is no way to prevent this as the cause is not known... However, one can safeguard against this happening whether the cause is known or not. Simply make periodical manual exports of the keywords and or automated backups of the underlying keyword XML file. One can rebuild the keywords file by exporting keywords embedded in previously processed images.

Sahil.Chawla
Adobe Employee
Adobe Employee
July 29, 2019

Hi John,

Sorry to hear about the lost keywords.

Could you please check these forum threads and let us know if it helps?

Help needed - Keywords disappeared

Bridge: Keywords and Favorites shortcuts vanished. Is there a way to restore this? | Photoshop Family Customer Community

Regards,
Sahil