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johnm69044610
Participant
January 11, 2024
Question

Bridge batch export fails to complete

  • January 11, 2024
  • 2 replies
  • 881 views

First time posting to community forums so excuse me if I don't provide enough details.

 

I do product photography and editing for an apparel company. I shoot my photos on mannequins and edit multiple angles of the garments in photoshop and save each angle as an individual PSD file. For years I have been using Bridge's batch export process to convert my final PSD files into various size of PNG and JPEG codecs for web use and distribution to my sales team. However I've recently been having issues with the batch export process. For what ever reason my batches will export one or two of the files then suddenly freeze up and never complete the rest of the process. I have to then Force Quit the application to close it down when this happens. This issue is adding hours onto my workflow process as I have to then run actions through Photoshop to export each group of garment angles and I really would like to go back to my old process of using the Bridge batch export.

 

I've tried uninstalling and reinstaling Bridge. I've tried using past versions of Bridge (the farthest back CC will let me go is 12.0.4) but still experience the same problem. Does anyone have any suggestions or fixes for this issue?

 

I am working on a 2021 MacBook Pro M1 running on Ventura 13.3. My files are stored on Dropbox. 

    This topic has been closed for replies.

    2 replies

    L
    Lumigraphics
    Legend
    January 11, 2024

    You cannot use files on Dropbox. Period. End of story.

    Move the PSD files to a local drive.

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    January 11, 2024

    Hi @johnm69044610, Off hand, I do not know; but there are some other things to try. 

     

    Currently, Ventura is up to 13.5.2, updating will not hurt to try.

     

    Rather than re-installing, resetting  Bridge's Preferences is probably a good idea:

    Quit Bridge (if running). Just before clicking on Bridge in the Dock or double-clicking the application for the Mac, press Command-Option-Shift. For PCs, press Control-Alt-Shift. Then open Bridge BUT KEEP your fingers on those keys until you see a window pop up. From the window, choose “Reset Preferences," "Entire Thumbnail Cache,” and/or "Reset Standard Workspaces.” In your case, choose "Reset Preferences."

     

    Please try both of these and see if there are any changes. If not, can you please take a screenshot of your settings in Export for this issue?

     

    Good luck!

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