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mikejlkemp
mikejlkemp
Known Participant
February 11, 2021
Answered

Bridge causing CPU overload and fan switching on when processing Fujifilm compressed Raw files

  • February 11, 2021
  • 1 reply
  • 675 views

Hi there, I am using the latest version of Adobe Bridge on my laptop (a 2015 MacBook Pro). Running Big Sur 11.2. I am trying to keep my Mac for a few more months, but my laptop is really struggling with terribly slow speeds and a laptop which sounds like it is taking off. This happens the moment I use Bridge or Camera Raw to either view, caption or process any Fujifilm compressed Raw files. I have checked in with customer support but not been able to ease the issue. Bridge does not overload even if I load or process massive non fuji files from scans etc. So it seems like it is an issue with files from Fuji cameras, which is something I have heard of through other online posts. Any suggestions would be very gratefully received. I am aware the Mac is old, but it works perfectly well with everyhting else, and the fan rarely comes on. With Fuji files the fan comes on after a few seconds. Thanks...

This topic has been closed for replies.
Correct answer Sahil.Chawla

Hi there,

Please try updating to Bridge version 11.0.2 through the Creative Cloud app and let us know if it helps. You can check ore information about this here:  https://helpx.adobe.com/bridge/kb/fixed-issues.html

Regards,

Sahil

1 reply

nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
February 12, 2021

Hi,

 

We're sorry about the trouble with Bridge. Would you mind telling us the version of Bridge you're using? Please try the steps suggested here: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge.html

 

If the issue persists, you can try changing the Thumbnail generation to High Quality & Preview generation settings to On Demand.

 

 

Let us know if it helps!

Regards,

Nikunj

mikejlkemp
mikejlkempAuthor
Known Participant
February 13, 2021

Hi there. I am on 11.1.109. I have also tried all of those steps in the help guide, and nothing seems to work. I honestly think it is some issue with Bridge not being able to read Fujifilm compressed Raw files. 

Sahil.Chawla
Adobe Employee
Sahil.ChawlaCorrect answer
Adobe Employee
April 13, 2021

Hi there,

Please try updating to Bridge version 11.0.2 through the Creative Cloud app and let us know if it helps. You can check ore information about this here:  https://helpx.adobe.com/bridge/kb/fixed-issues.html

Regards,

Sahil

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