Skip to main content
C
C_BURANACHIT
Participant
May 8, 2017
Answered

Bridge CC 2017 always "not responding".

  • May 8, 2017
  • 3 replies
  • 1403 views

I have used "bridge cc 2017", and this application always "not responding" when I click for navigating the image in any folders. Waiting for 20 - 30 seconds, it will come back to be used and will back to "not responding" again forever. How do I solve this problem? Please.

    Correct answer Wellsource

    1. Open Creative Cloud app.

    2. Open Bridge from the app.

    (Don't open Bridge directly from its icon.)

    This has worked for me. This is an old question, but hopefully the answer helps.

    Elise

    3 replies

    H
    H_R_S
    Participant
    April 16, 2025

    I have the same problem and starting from CC Desktop no longer works since the latest update. I have re -installed several times, without success. This failure is substantially affecting my work flow. In effect I am paying a monthly fee for software that simply wastes my time.

    gary_sc
    Community Expert
    gary_scCommunity Expert
    Community Expert
    April 16, 2025

    Hi, @H_R_S, asking a (hopefully) dumb question, but which version of Bridge are you using? This thread is referencing Bridge 2017. Are you using Bridge 2025 or something earlier?

     

    Also, are you on a Mac or PC? (Answers may vary depending on what system you are on).

    Wellsource
    WellsourceCorrect answer
    Participating Frequently
    March 21, 2018

    1. Open Creative Cloud app.

    2. Open Bridge from the app.

    (Don't open Bridge directly from its icon.)

    This has worked for me. This is an old question, but hopefully the answer helps.

    Elise

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    May 22, 2017

    Hi C BURANACHIT,

    Have you tried reinstalling Bridge?

    Please tell us which operating system are you using?

    Regards,

    Sahil

      C
      C_BURANACHITAuthor
      Participant
      May 23, 2017

      Hi Sahil,

      First, Thank you so much for your answering.

      - I have some information to tell you, I have 3 licenses of Adobe CC 2017. All of licenses, the Bridge always "not responding".

      - I have reinstalled the Bridge many times, as same as my colleagues. And the Bridge still "not responding" again and again.

      - The operating system is Windows 7.(My organization still uses this operating system and still not up to newer).

      I hope Adobe can help us about this issue. Please!

      Best regards

      Buranachit Chongdarakul

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices