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Tiki_Dan
Known Participant
May 6, 2017
Answered

Bridge CC 2017 laggy SLOW useless + smooth scrolling

  • May 6, 2017
  • 2 replies
  • 3572 views

Hello anyone at Adobe please help. I am paying a lot of money here!

Issue#1
Since I updated to Bridge CC 2017 it is nearly useless.
When editing images I jump from image to image by using the arrow keys
of my keyboard. It takes about 2-3 seconds to jump to the next image.

This is horrible. Also starting up bridge takes way too loon.

And YES I have already tried to reset all preferences and have disabled all scripts: NO CHANGES!

Please help!

Issue#1

Another thing!
Smooth scrolling has been killed by Adobe years ago on Mac PLEASE FIX this too.
Why why is this even an issue Adobe.

Cheers!
Dan

I am running on macOS 10.12.4
Mac Pro (late 2013)

Processor 3,5 GHz 6-Core Intel Xeon E5

RAM 16 GB 1866 MHz DDR3

Graphics Card AMD FirePro D500 3072 MB

    This topic has been closed for replies.
    Correct answer christiank51222972

    Bridge CC scrolling - Jumps. Not smooth.

    2 replies

    pgelra
    Adobe Employee
    pgelra
    Adobe Employee
    October 24, 2017

    Hi All,

    Thanks for reporting scrolling experience issue.

    We have released a new version of Adobe Bridge (CC 2018) on 18 Oct 2017. The new version build number is 8.0.0.262. This version is available to install via Adobe Creative Cloud application.

    We have improved scrolling experience in this version. Please install the latest version and check for issue you may have encountered. You can check all new features at https://helpx.adobe.com/bridge/using/whats-new.html (or from Bridge Application -> Help Menu -> What’s New…)

    You may need to update the Creative Cloud application and restart your computer to see the updated installer.

    Thanks,

    Praveen Gelra

    C
    christiank51222972
    Participant
    November 11, 2017

    Hi All, I can safely tell you that nothing changed in case of scrolling, same laggy and useless like before.....

    with the only difference that since the update to Bridge CC2018 starting the software tooks now a lot of time,

    it changed from one second starting time to 20 seconds starting time (PCIe-SSD speed = 800 MB/s Read and Write).

    sorry are you joking? 20 Seconds starting time??? for a File Browser.....wow

    But good that the "Adobe Stock Contributor Button" is added and works fine...

    Same thing with Photoshop CC 2018... 52 seconds starting time now.

    None of any other Application on my Macbook Pro takes so much time to start..... maximum 0,5 - 8 Seconds...


    Best greetings adobe for the excellent work once again,

    and thanks for steeling my time every day with this half-baked piece of Software.

    A
    Adobe Employee
    Abhishek.Seth
    Adobe Employee
    November 14, 2017

    Hi christiank51222972,

    To resolve the performance issue, please follow the steps as mentioned in the page https://helpx.adobe.com/bridge/kb/bridge-cc-freezing.html

    Please let us know if you see any scrolling improvements as well after following the help page.

    Regards,

    Abhishek Seth.

    C
    christiank51222972Correct answer
    Participant
    May 10, 2017

    Bridge CC scrolling - Jumps. Not smooth.

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