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taylorm46579275
Participant
June 18, 2017
Answered

Bridge CC 2017 Will Not Open

  • June 18, 2017
  • 1 reply
  • 248 views

Hi!

My Bridge CC 2017 will not open when I click on it; I've tried re-installing it a million times and I still get this message:

Not sure what to do now. Also cannot find a way to get in contact with support. Adobe is making this very difficult.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer Akash Sharma

    Hi taylorm,

    We're sorry that you're having trouble using Bridge CC.

    Please try resetting the preferences of Bridge CC: -

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Let us know if that helps.

    Regards,

    Akash

    1 reply

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    June 27, 2017

    Hi taylorm,

    We're sorry that you're having trouble using Bridge CC.

    Please try resetting the preferences of Bridge CC: -

    Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

    Let us know if that helps.

    Regards,

    Akash

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