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Inspiring
December 26, 2018
Answered

Bridge CC 2018 - batch and image processor disappeared

  • December 26, 2018
  • 3 replies
  • 6093 views

My output tools disappeared from Bridge CC 2018.

I'm on a Mac OS "High Sierra". Photoshop is the latest edition.

I had to reinstall after a major crash of Bridge, and when I opened it up, batch and image processor (the whole photoshop menu) was gone.

Upon internet research I saw this problem goes as far back as Bridge CS2, but I could not find fixes.

I have had this problem once in the past, but I don't remember how I fixed it.

Startup scripts Photoshop cc and bridge 2018 and bridge 2019 are there and checked

I have so much work to do (deadlines over deadlines) and can't do it without the automate menu - how do I get it back?

This topic has been closed for replies.
Correct answer Ocean 11

This did not work.

The Photoshop menu is still missing - no image processor and no batch command.

The content of the extensions folder is the same as in Bridge 2019 (which has the batch command and the image processor - but I don't want to use it because the previews of Bridge 2019 are blurry and you cannot customize the image background so that it suits you. It also has a cluttered interface, which is why I want to continue using Bridge 2018)

I have uninstalled-installed both versions of Bridge a dozen times with computer startup.

With Bridge 2019 it asks me to install extensions, with Bridge 2018 it doesn't.

How can I get the extensions activated in Bridge 2018?


I have a solution.

I called Adobe Support and had a great experience with a very knowledgeable guy, Rajeef.

The one thing that lost Adobe Bridge CC 2018 the Photoshop command was removing Photoshop 19 from my computer.

Even if you use Photoshop 20, you need Photoshop 19 at least on your computer in order to have the extensions. The moment your remove Photoshop 19, you will lose the extensions (batch, image processor).

I had already noticed that all the extension files were located in the extensions folder of Bridge CC 2018. They just didn't load. For them to load, you need the older version of Photoshop.

3 replies

Participant
February 23, 2019

I had the same problem.

I uninstall both Photoshop and Bridge and reinstall them again. During first opening Bridge you will be asked:

The Bridge extension "photoshop" has been added to Bridge. Do you want to enable it now? Click Yes. Then you will be asked few more questions about another items located in the same extension. Click 'yes' each time.

This solved my problem. Hope that help you too.

jbm007
Community Expert
Community Expert
December 26, 2018

Try resetting your Bridge preferences.

Jim

jbm007
Community Expert
Community Expert
December 26, 2018

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK

Ocean 11Author
Inspiring
December 26, 2018

This did not work.

The Photoshop menu is still missing - no image processor and no batch command.

The content of the extensions folder is the same as in Bridge 2019 (which has the batch command and the image processor - but I don't want to use it because the previews of Bridge 2019 are blurry and you cannot customize the image background so that it suits you. It also has a cluttered interface, which is why I want to continue using Bridge 2018)

I have uninstalled-installed both versions of Bridge a dozen times with computer startup.

With Bridge 2019 it asks me to install extensions, with Bridge 2018 it doesn't.

How can I get the extensions activated in Bridge 2018?

Akash Sharma
Legend
December 26, 2018

Moved to Bridge