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jimmywalsh85
Participant
October 28, 2017
Answered

Bridge CC 2018 crashes when I hit space bar for full-screen preview

  • October 28, 2017
  • 3 replies
  • 2075 views

Hi everyone,

I'd love some help with a problem I keep having with Bridge CC 2018. When I hit space bar for the full-screen preview of photos, Bridge crashes. Every time.

Computer details:

macOS High Sierra

Late 2013 iMac 27in

3.2 GHz intel Core i5

24GB 1600MHz DDR3 Ram

I've purged the Cache but that hasn't fixed it. Does anyone have suggestions for how to stop this?

TIA.

Jimmy

    This topic has been closed for replies.
    Correct answer Mohit Goyal

    Hi jimmywalsh,

    You may try and reset the Bridge preferences back to defaults and check if that helps, refer: Troubleshoot Adobe Bridge for errors and freezes

    Also, refer the below feedback link related to Bridge CC 2018 & High Sierra issue and try the offered solutions.

    Bridge CC (2018) and MacOS 10.13 (High Sierra) BUG preview | Photoshop Family Customer Community

    Regards,

    Mohit

    3 replies

    Deepak_Gupta1
    Deepak_Gupta1
    Participating Frequently
    November 13, 2017

    Hi jimmywalsh85​,

    Apple has released an update Mac OSX 10.13.1. Please install the update and check if you still see Bridge crash, and do submit the crash report.

    Thanks,

    Deepak Gupta

    P
    photoartstar
    Participant
    November 30, 2017

    This is happening to me as well and I have installed the high sierra update and have the newest version of Bridge running.

    However, mine is way worse. When I hit space bar for the full-screen preview of photos my computer actually logs out and restarts everthing. 

    help!

    A
    anthonys57530656
    Known Participant
    December 28, 2018

    This problem is still happening with Adobe Bridge CC 2019. ​The entire system logs out and no crash report is generated.

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity ManagerCorrect answer
    Community Manager
    November 11, 2017

    Hi jimmywalsh,

    You may try and reset the Bridge preferences back to defaults and check if that helps, refer: Troubleshoot Adobe Bridge for errors and freezes

    Also, refer the below feedback link related to Bridge CC 2018 & High Sierra issue and try the offered solutions.

    Bridge CC (2018) and MacOS 10.13 (High Sierra) BUG preview | Photoshop Family Customer Community

    Regards,

    Mohit

    K
    Karel Bingen
    Participant
    October 28, 2017

    Here the same problem on a mac book pro updated to High Sierra.

    Bridge cc 2018 on the mac pro EL Captain works well.

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