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Participant
November 20, 2017
Answered

Bridge CC 2018 freeze when open After Effect CC 2017 preset (ffx)

  • November 20, 2017
  • 1 reply
  • 482 views

Hi, When i opened  after effect cc preset at preview window on Bridge CC 2018 is always freeze. And my preview window cannot show the movement of the effect, just only appear the name of the ffx file (ex: Flip up.ffx). How to fix this?
looking forward for your advice & solution.


FYI : im using MAC OS High Sierra.

Thanks,

This topic has been closed for replies.
Correct answer falahm29993957

Hai Sahil,
Thanks for your answer, but I've have done this problem with simple solution. I update my after effect cc (2017) to after effect cc (2018). Then I tried preview the after effect preset again on bridge cc (2018), the preview window works & animation preview playing again as usual. Bye bye freeze, Hopefully my answer can help the others.

Regards,
Falah

1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
November 29, 2017

Hi Falahm,

You may try resetting the preferences of Bridge & let us know if it helps: Troubleshoot Adobe Bridge for errors and freezes

Regards,

Sahil

falahm29993957AuthorCorrect answer
Participant
November 30, 2017

Hai Sahil,
Thanks for your answer, but I've have done this problem with simple solution. I update my after effect cc (2017) to after effect cc (2018). Then I tried preview the after effect preset again on bridge cc (2018), the preview window works & animation preview playing again as usual. Bye bye freeze, Hopefully my answer can help the others.

Regards,
Falah