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February 15, 2018
Question

Bridge CC 2018 hard crashing my Mac

  • February 15, 2018
  • 0 replies
  • 379 views

Hi all,

Recently I've been having problems with Bridge hard-crashing my Mac: it restarts itself, gives me the kernel panic warning and then reboots. This always happens while I have a folder open on a remote volume (windows via SMB).

I've uninstalled and all that, still happens. Running Sierra 10.12.6 on a late 2012 iMac w/GTX 660M GPU and plenty of RAM.

Suggestions are welcome!

Thanks,

Jeff

---

Crash log follows:

Anonymous UUID:       60F45085-E53F-50B7-A83D-BB02C984E53B

Thu Feb 15 13:47:03 2018

*** Panic Report ***

panic(cpu 3 caller 0xffffff8029fff085): Kernel trap at 0xffffff7fac8d5ae9, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x00000000ffffffff, CR3: 0x00000004244b50d7, CR4: 0x00000000001626e0

RAX: 0x00000000ffffffff, RBX: 0x0000000000000000, RCX: 0xffffff8052894400, RDX: 0x0000000000000000

RSP: 0xffffff821374b5a0, RBP: 0xffffff821374b5c0, RSI: 0x0000000000000000, RDI: 0xffffff804f4965a0

R8:  0xffffff805e9e6400, R9:  0x0000000000000000, R10: 0x0000000000000006, R11: 0xffffff7fac8c05b2

R12: 0xffffff805e9e6400, R13: 0x0000000000000001, R14: 0xffffff804f4965a0, R15: 0x0000000000000000

RFL: 0x0000000000010202, RIP: 0xffffff7fac8d5ae9, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x00000000ffffffff, Error code: 0x0000000000000000, Fault CPU: 0x3, PL: 0, VF: 1

Backtrace (CPU 3), Frame : Return Address

0xffffff821374b230 : 0xffffff8029ee950c

0xffffff821374b2b0 : 0xffffff8029fff085

0xffffff821374b490 : 0xffffff8029e9a543

0xffffff821374b4b0 : 0xffffff7fac8d5ae9

0xffffff821374b5c0 : 0xffffff7fac8d62c2

0xffffff821374b610 : 0xffffff7fac8be2e6

0xffffff821374b670 : 0xffffff7fac8c08e7

0xffffff821374b750 : 0xffffff7fac8c05c7

0xffffff821374b770 : 0xffffff7fac83af07

0xffffff821374b7c0 : 0xffffff7fac80ff76

0xffffff821374b820 : 0xffffff7fac82a170

0xffffff821374b850 : 0xffffff7fac814f91

0xffffff821374b8c0 : 0xffffff7fac8d24a5

0xffffff821374b990 : 0xffffff7fac812e8a

0xffffff821374b9e0 : 0xffffff7fac8d127f

0xffffff821374ba30 : 0xffffff7fac80aa51

0xffffff821374bac0 : 0xffffff802a4e58f9

0xffffff821374bb20 : 0xffffff802a4e3922

0xffffff821374bb80 : 0xffffff802a4ec8a3

0xffffff821374bcc0 : 0xffffff8029fbd298

0xffffff821374bdd0 : 0xffffff8029eee78c

0xffffff821374be30 : 0xffffff8029ecaf81

0xffffff821374be80 : 0xffffff8029edf747

0xffffff821374bf10 : 0xffffff8029fea7c8

0xffffff821374bfb0 : 0xffffff8029e9ad56

      Kernel Extensions in backtrace:

         com.apple.iokit.IOAcceleratorFamily2(311.16.2)[93B78523-4E4F-317D-BB29-3DDEBC0E9C8E]@0xffffff7fac805000->0xffffff7fac894fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[116F5E39-E2DA-3211-86A2-5F01E8B07E01]@0xffffff7faa731000

            dependency: com.apple.iokit.IOGraphicsFamily(515.3)[5EAC4E7C-6842-3DC0-A2D7-8A8BDA842179]@0xffffff7faab1d000

         com.apple.GeForce(10.1.7)[DCE63510-E314-3F1E-B427-16C871686325]@0xffffff7fac8a4000->0xffffff7fac948fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[116F5E39-E2DA-3211-86A2-5F01E8B07E01]@0xffffff7faa731000

            dependency: com.apple.iokit.IONDRVSupport(516.1)[91AC4707-DCD4-35D4-81AD-9C425B63F349]@0xffffff7faab65000

            dependency: com.apple.nvidia.driver.NVDAResman(10.1.7)[0B459CD3-9105-3AF5-96B0-F9BEA01315ED]@0xffffff7faab81000

            dependency: com.apple.iokit.IOGraphicsFamily(515.3)[5EAC4E7C-6842-3DC0-A2D7-8A8BDA842179]@0xffffff7faab1d000

            dependency: com.apple.iokit.IOAcceleratorFamily2(311.16.2)[93B78523-4E4F-317D-BB29-3DDEBC0E9C8E]@0xffffff7fac805000

BSD process name corresponding to current thread: Adobe Bridge CC

Mac OS version:

16G1212

Kernel version:

Darwin Kernel Version 16.7.0: Thu Jan 11 22:59:40 PST 2018; root:xnu-3789.73.8~1/RELEASE_X86_64

Kernel UUID: 181BE5F8-44DA-3654-8C62-A41A005038D7

Kernel slide:     0x0000000029c00000

Kernel text base: 0xffffff8029e00000

__HIB  text base: 0xffffff8029d00000

System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)

System uptime in nanoseconds: 14136060389278

last loaded kext at 888897313739: com.apple.filesystems.smbfs 3.1.2 (addr 0xffffff7fad675000, size 425984)

last unloaded kext at 335277559845: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7fab552000, size 12288

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