Bridge CC 2018 Not Seeing External Drives

Forum|Forum|8 years ago
November 15, 2017
1 reply
1941 views

Bridge CC 2018 does not see my external drives (MacOS High Sierra), but Lightroom CC 2018 does. Problem occurred after restarting system, it worked right after install.

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Correct answer Sahil.Chawla

Hi Jetputt,

Could you please try resetting the preferences of Bridge & let us know if it helps:

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Regards,

Sahil

Sahil.ChawlaCorrect answer

Adobe Employee

Hi Jetputt,

Could you please try resetting the preferences of Bridge & let us know if it helps:

Start Adobe Bridge and immediately press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) until the Reset Settings dialog box appears. Select all three options--Reset Preferences, Reset Standard Workspaces, and Purge Entire Thumbnail Cache--and then click OK.

Regards,

Sahil

J

jetputtAuthor

Participant

Hello,

I tried this and did not work. Bridge does not see my external drives. I have tried twice, including restarting Bridge and my system, and still does not work. I need to access my files to complete my work. Thank you.

Sahil.Chawla

Adobe Employee

Please check if you have any Os update pending.

Also, please check if Bridge has Read & Write permission for all users.

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